FAQ

What materials do you use?

Statement Necklaces
I use felt fabric, a layer of stretch tulle for the front and suede at the back for a soft finishing. I love the idea of fusing beads (seed or glass), sequins and vintage beads in my work. All of my necklaces are lightweight and extremely wearable. Finally, I use gunmetal plated or antique bronze plated chains.

Hoop Embroidery
I use wooden hoop frames at 6” and 100% cotton fabrics. You can get them at any local craft shops.

As for threads, I would prefer to use DMC threads for a better finishing.

How long does each piece take you?

Statement Necklaces
I will take 12-24 hrs depending on the complexity of the piece.

Hoop Embroidery
It will take up to 72 hrs depending on the work load or complexity of the piece.

Can I post about your work on my website or blog?
Yes, definitely! Please send me a proper link and credit me. Thank you.

What stitches do you use?

Hoop Embroidery
I use mainly basic stitches – satin, backstitch, french knots, etc. They are very simple and can be found online if you would like to explore. My methods are free and easy so I will embroider whatever comes along.

Do you sell patterns or kits?
Unfortunately, I do not sell them.

Do you take custom orders?

Hoop Embroidery
Yes I do. Please see the page Commissions. You can email me with a clear photo or inspiration of what you would like and i will try my best to do it.

For Statement Necklaces
Unfortunately, if a piece is sold out I will not replicate again as I wish to keep them unique. Every month, I will update new pieces in the store. So, be sure to stay tune and keep a look out for them! Please join my Instagram or Mailing List for updates.

Do you do wholesale?
Unfortunately, I won't be able to do so at this moment.

SHIPPING

How long does shipping usually take?

All Shop orders will take about 3-5 working days to ship out.

Local Shipping
All local shipping with be under Registered Mail via Singpost. Your tracking number will be provided to you via email. Registered Mail usually takes 2-3 business days to reach you after your order has been shipped.

International Shipping
All international shipping will have a tracking number that will be provided to you via email. It will take about 14 business days  to reach you after your order has been shipped.

What happens if my order gets taxed?

Please be mindful of your own country's customs regulations, as Inez Designs  cannot and will not be held responsible for any taxes, fees, loss or damage resulting from your package's processing through that system.

Please keep in mind that international mail may be held for up to 4 weeks in customs. Depending on the laws and regulations of your country of residence, you might have to pay additional customs fees or taxes in order to you receive your package.